Question 1

Are the products intended for research purposes only?

Accepted Answer

Yes. All Dutch Peptides products are intended exclusively for in-vitro laboratory research and scientific research purposes. The products are not intended for human or animal consumption, diagnostic or therapeutic use.

Question 2

Are the products suitable for human consumption?

Accepted Answer

No. Our products are intended solely for research purposes and are not suitable for human or animal consumption.

Question 3

Do you provide advice on dosages or applications?

Accepted Answer

No. Because our products are intended exclusively for laboratory research, we do not provide advice on dosages, applications or use in humans or animals.

Question 4

Do you also sell bacteriostatic water?

Accepted Answer

Yes. In addition to research peptides, we also offer bacteriostatic water and various laboratory accessories.

Question 5

Are your peptides tested?

Accepted Answer

Yes. All our peptides are carefully checked for identity and purity. We aim for a purity of 99% or higher and work exclusively with high-quality raw materials.

Question 6

Can I receive a Certificate of Analysis (CoA)?

Accepted Answer

Yes. Certificates of Analysis (CoAs) are available for our products. These include information on, among other things, the identity and purity of the product.

Question 7

How long does delivery take?

Accepted Answer

Orders are delivered within 5 working days. Once your order has shipped, you will receive a Track & Trace code so you can follow the delivery.

Question 8

Where are orders shipped from?

Accepted Answer

All orders are shipped from the Netherlands.

Question 9

Are orders packaged discreetly?

Accepted Answer

Yes. All orders are carefully and discreetly packaged to safeguard your privacy.

Question 10

How can I track my order?

Accepted Answer

After shipping, you automatically receive a Track & Trace code with which you can follow the status of your order.

Question 11

Which payment methods do you accept?

Accepted Answer

The available payment methods are shown during checkout. We use secure payment methods so your order can be completed reliably.

Question 12

Can I change or cancel my order?

Accepted Answer

Please contact us as soon as possible after placing an order. If the order has not yet been processed, we will gladly look into the options.

Question 13

How do I store research peptides?

Accepted Answer

Store lyophilized peptides cool, dry and protected from direct sunlight. After reconstitution, products should be stored according to the product-specific storage recommendations to maintain stability.

Question 14

What should I do if my order arrives damaged?

Accepted Answer

Check your order immediately upon receipt. Is a product damaged or incorrectly delivered? Please contact us as soon as possible and, if possible, include photos. We will work with you to find a suitable solution.

Question 15

How do I get in touch?

Accepted Answer

Do you have questions about an order or a product? Please contact us via the contact form or send an e-mail to our customer service. We aim to help you as quickly as possible.

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